Typically asked questions and issues from users and facilitators are collected below
If you think something should be added to the list please e-mail your question.
FAQ - END USERS
Frequently asked questions and issues that end users typically experience.
Where do I find my password/log in information
The welcome page is empty
Videos are not playing
The simulation is finished without the user completing it
The simulation is missing or skipping a stage
User cannot access the game from the test-ride
FAQ - FACILITATORS
Frequently asked questions and issues from facilitators and partners.
How to prepare for a “What a day” session?
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Managing a simulation session
How to monitor participant progress and results?
What's my Username/Password to the facilitator web?
I do use my facilitator login – but I end up in the simulation?
How to se participant status and progress
How to order and download my participant’s personal reports?
How to download the Facilitator Report?
How do I access to latest results graphics?